Job expirat
Responsibilities
- Using broad and in-depth product knowledge, provide and facilitate the responsive delivery of technical solutions and information to major customers;
- Provide solutions to complex problems that satisfy our German OR French speaking customer base. This involves dealing with difficult situations including complaint handling, sensitive customers and mission critical support;
- Build customer and partner loyalty through customer orientation, responsiveness and accountability;
- Work in an international environment and collaborate with your team to provide high-level support;
Requirements
- Strong knowledge of Microsoft Active Directory and file replication mechanism (NTFRS/sysvol replication, DFSr);
- Good understanding of the network protocols and security principles;
- Strong working knowledge of English and French (verbal and written - compulsory);
- Communication skills in international environment;
- Willingness to improve technical skills and language skills ;
- Customer-oriented attitude
- Strong problem solving skills.
Company
Microsoft Technical Support Center in Romania, located in Bucharest. The centre provids sophisticated technical service and support for Microsoft’s customers across Europe, the Middle East and Africa (EMEA).
Excellent opportunity to join a world leader, to be in the middle of technology creation!
The compensation package includes in-depth training opportunities, exposure to advanced Microsoft technologies and a series of attractive benefits.
For more detailed information about the open positions, please visit the Jobs section on www.brainspotting.ro. You can also e-mail your CV and Application Letter to: apply@brainspotting.ro.
*The information you submit will be strictly confidential. We will not forward any private information to any of our clients without having your approval.
BRAINSPOTTING - The IT&C Recruitment Professionals
We recruit IT&C Specialists (technical, consulting, sales&marketing) and Managers (middle to top) for local and international corporate clients.
Because we know-how!