Job expirat
- Resolve or refer issues, both financial and non-financial, that may delay invoice payment
- Communicate to cash forecasting team cash payment issues identified through non-strategic/non-key account and other customer contacts according to defined parameters
- Respond to requests from legal, internal/external audit or business units, assisting with management response and resolution for in scope areas of responsibility
- Resolve caller issue on-line or raise a ticket in service centre.
- Document a thorough description of the issue into problem logging tool.
- Assign problem severity level.
- Refer non-financial queries by ticket for escalation.
-Sudent or gradusate (preferable in Economic Studies);
-Fluency in French and English;
-Microsoft Office and Internet knowledge;
-Outstanding customer-orientation and team-spirit;
-Very good communication skills;
-Knowledge of basic accounting concepts(preferable).
Career impact with Genpact!
Genpact is the leading provider of Business Services & Technology Solutions worldwide.
Owned jointly by General Electric, General Atlantic and Oak Hill Capital Partners, Genpact has operations centers across India as well as in China, Hungary, Romania, the United States and Mexico.
The Portfolio of services offered from these Global centers include: Finance & accounting, Customer Service, Supply Chain & Procurement, Sales & Marketing Analytics, Financial Services Collections/Ops, Information Technology Services, Enterprise Application Services.
We are currently expending our team in Bucharest and therefore we are providing outstanding career opportunities in multiple business areas.
What makes us different is the ability to serve our worldwide clients in their own language: English, French, Italian, Spanish, Hungarian, German, Dutch, Portuguese, Swedish, Polish....you name it.
