15-09-2015 | EXPIRA LA 15-10-2015
Job expirat
You will be part of a team that handles inbound & outbound calls
- 95% of time is dedicated to speaking with customers
- Analyze information and develop solutions to meet the customers needs; - Handle all incoming customer e-mails and telephone inquiries and requests in a timely and professional manner
- Participate in team huddles and required trainings
*** If you are considered for a part time role then you must know that the first month of employment should be on a FULL TIME basis (as you will go through classroom and on-the-job training 09.00 - 17.30)
- Initiative and innovativeness;
- Keen to take ownership;
- Result oriented;
- Team player;
- Computer proficiency.
Fluency in Italian and good command of English is a must;
- Proactive in solving day to day issues;
- Excellent communication, analytical and interpersonal skills;
- Customer oriented;
Flexible schedule - Day shifts - 09.00 - 13.00 / 17.00 - 21.00
Trainings
Fix Salary
Performance bonus
Meal tickets
Private Medical Subscription
WNS Global Services is a recognized leader in business process outsourcing (BPO). Our proposition is simple: We deliver value to our clients by bringing operational excellence and deep industry and functional knowledge to their critical business processes.
We serve several industries, including travel, insurance, financial services, healthcare, professional services, manufacturing, distribution and retail. We also provide essential corporate functions, such as finance and accounting, human resources (payroll and benefits administration), research and analytics.
Are you looking to be part of a global team, pro-actively working with customers, do you appreciate teamwork with people from different cultures, are you dedicated to operational excellence? Then please come and join our team!
