30-12-2011 | EXPIRA LA 29-01-2012
Job expirat
If you want to start a career in Finance and Accounting Area, Genpact is offering you multiple opportunities as Financial Officer and Customer Service Representative.
As Financial Officer you will :
- Open incoming scanned invoices in work flow tool
- Check the supplier data and details in the ERP system
- Sort invoices (according to criteria: document type, purchase order, headquarter or branch)
- Communicate and clarificate with suppliers/customers
- Send invoices back to suppliers
- Create, account and send manual invoices to the customers/group companies
- Create customized customer statements and send to customers. Follow up with customers and request for payments
- Receive and respond to customers regarding problems with invoicing and any other queries
As Customer Service Representative you will be responsible for:
- Responding to telephonic queries
- Interaction with logistics partner and update customers on availability and delivery
- Create Purchase Orders for third party in SAP
- Handle all update requests
- Prepare relevant order documents
- Build good rapport with customers and sales representatives
- Receive and check incoming customer orders
- Timely and accurate invoicing
- Monitor order portfolio on a daily basis
- Handle all order related problems and find solutions with customers and internal parties involved
- Documents preparation for export order
- Handle logistic complaints and return shipments
- Initiate ideas to improve efficiency of Customer Service related activities
If you are:
• Full of Energy
• Self-motivated
• Goal-orientated
• Fluent in Italian And English
And you have:
• University Degree (Economics background is a plus)
• Microsoft Office and Internet knowledge;
• Good communication skills;
……..then you are the perfect candidate!
Genpact is a global leader in business process and technology management, offering a broad portfolio of enterprise G&A and industry-specific services. Putting process in the forefront—coupling deep process knowledge and insights with focused IT capabilities, targeted analytics and pragmatic reengineering—the Company delivers a comprehensive client solution. Services are seamlessly delivered from a global delivery network to meet a client’s business objectives, cultural and language needs, and cost reduction goals.
Genpact is a global leader in business process and technology management. Our entire organization of over 43,300+ employees is focused on process and engaged in improving client processes and driving business impact. We look at process as a science and our proprietary Smart Enterprise Processes (SEPSM) employs a scientific, highly granular approach to managing business processes.
Genpact’s culture is uniquely ingrained in Lean Six Sigma, the capability having been driven through the organization and leveraged in all we do in a highly visible manner. Our mindset is 100 percent customer-centric, demonstrated daily through our comfort with destroying our own revenue to deliver greater efficiency, the 100 percent empowerment of our employees to do what is needed for the client, and the fact we don’t let a contract get in the way of client success.
The Company enjoys a rich heritage, tracing its beginnings to 1997, when it was an independent business unit of the General Electric Company (GE). Built from the ground up, the organization was charted to provide business process management capabilities that would deliver outstanding efficiencies to all of GE’s businesses. The company became independent in January 2005, bringing process strength to companies outside of GE, and was successfully listed on the NYSE in August 2007 under the trading symbol ‘G’. Today, the Company manages over 3,000 processes for more than 400 clients world wide.
What makes us different is the ability to serve our worldwide clients in their own language: English, French, Italian, Spanish, Hungarian, German, Dutch, Portuguese, Swedish, Polish....you name it.
