Outstanding career opportunity as a Technical Support Engineer in a dutch start-up IT company!

Lugera & Makler

03-02-2006 | EXPIRA LA 05-03-2006

Job suspendat de catre administratorul site-ului

RESPONSABILITATI

For one of our clients, a Dutch company active in IT area we are looking for a Technical Support Engineer (MS Windows ¿ Storage ¿ Security, Oracle, Citrix and System Management).

Be our service interface to our customers;
Take responsibility for technical issues that are assigned to you;
Proactively evaluate new changes that will benefit uptime or performance of our customers infrastructure;
Handle escalations with urgency and determination;
Interface with Technology vendors to guarantee a timely response;
Provide project plans and oversee implementation of larger infrastructure changes;
Assist in continuous improvements of processes and procedures;
Escalate to management when appropriate;
Report to the Service Manager.


CERINTE

Service attitude;
Demonstrated in depth knowledge in one or more of the technical areas mentioned;
Certified or willingness to become certified;
Ability and willingness to become a leading expert in one of those technologies;
Ability and willingness to travel abroad to interface directly with our customers on initiation of the service,escalations or complex changes;
Good English communication skills, verbally and in writing;
Demonstrated ability to affectively manage business relationships;
Team player with the ability to collaborate with management and other departments;
German language skills would be a plus;
Combines a flexible attitude with a procedural approach to service delivery


BENEFICII OFERITE

Competitive salary;
Development opportunities;
Change to become a leading expert in a technology;
Empowerment to create a quality service organization;
Be part of a fast growing ambitious company;
Health benefits;
Great working environment.


DESCRIEREA FIRMEI

Lugera & Maklér operates in Slovakia, Czech Republic and Romania. We made it our job to help companies to find the right employees. To help ambitious people to find the right employer. We match the right person with the right company at the right time. Very fast. So that the perfect job soon is yours.