26-04-2009 | EXPIRA LA 02-05-2009
Job expirat
The main responsibility is to ensure that all deliveries to customers, which also include documents, solution proposals, offers etc, are made in a professional way from a solution point of view, all in order to get satisfied customers and secure profitability.
The responsibilities are described as
- Supporting the market and sales organization as an expert in the solution portfolio. This includes:
- To write and review Statement of Compliance documents and customer solution descriptions
- To write and review technical marketing material
- To contribute at customer visits as the solution and technical expert
- To prepare solution presentations
- To define and produce functional requirement specifications
- Together with the Project Manager identify scope and cost estimation
- Lead and perform advisory studies and pre studies
- Participate in customer projects, handling scope, risks, changes and customer expectations
- Define, manage and verify solutions in customer projects, including handling and management of third party products and suppliers
- Identify new business opportunities
Essential Skills
- Minimum of 3 years experience in the design and development of BSS/OSS systems for telecommunications.
- Understanding of the Remedy solution from BMC.
- Knowledge of others Trouble ticketing and Service Level Management platforms would be a benefit.
- Solid leadership skills.
Ericsson is a leading provider of telecommunications solutions and related services to mobile and fixed network operators globally. More than 1000 networks in 140 countries utilize Ericsson’s network equipment and 40 percent of all mobile calls are made through Ericsson’s systems. Ericsson is one of the few companies worldwide that can offer end-to-end solutions for all major mobile communication standards.
