Job expirat
- Provide technical service and support to new and existing customer networks,telecom and datacom.
- Plan, design, troubleshoot and resolve problems in order to stabilise and optimise customer networks. Analyses isolate and solve complex fault issues as well as contribute to corrective actions.
- Configure and integrate different nodes and solutions in new and live customer networks.
- All activities performed should (normally) be in accordance to customer contract.
- Interact with customer technical staff and operation managers, service engineers and other groups, within Service Delivery organisation. Also interact with groups in sales, R&D, 3rd Party suppliers and local authorities.
- Monitoring of the services by executing daily routines within office hours on the end-to-end services, networks and network components by using generic and customer specific systems, tools and processes.
- Fault handling and correction by investigating faults. Faults are logged through trouble tickets and system events and where possible restore functionality of the service or escalate to specialists.
- Preventative maintenance by performing predefined recurring Operation & Maintenance routines (daily routines) according periodic maintenance schedule defined by vendors and/or own back-office to signalize upfront deviations and prevent unplanned service downtime.
- Acts as a central point of contact in event handling within the boundaries of the network assurance services to achieve efficient and effective execution of Network Assurance activities.
- Has direct contact with 3rd parties (mostly network vendors) to ensure problems/adaptations are solved within set time frames.
- Verifies and implements procedural improvements and changes (down to the level of work instructions) and provides input on structural improvements in rocesses/work instructions. This is done within the responsibilities of the organizational unit (and adjacent interfacing areas) with the goal to ensure changes are embedded in the daily way of working.
- Holder of expert knowledge in specified products areas regarding Operations.
- Documented several years of experience from advanced service and/or maintenance within the requested competence areas
- Advanced knowledge in Microsoft OS’s, Linux, Unix and general data-com
- True customer mindset.
- Excellent quality mindset.
- Good communication skills.
- Experience of working in a global multicultural environment.
- Excellent in written and verbal communication skills in English language is a prerequisite.
- Strong analytical and organizational skills.
- Ability to work independently and in a team environment.
Knowledge / awareness of the following:
· Metrica
· Infovista
· M/T/U2000 Huawei OSS
· OMC R Nortel OSS
· Nagios Administration
· Red Hat / Linux (Certified, preferred)
· Solid knowledge about SNMP v1, v2
· Sun Certified System Administrator (or equivalent knowledge including Sun Clusters)
· Value added: Oracle knowledge
· Knowledge of Direct Attached Storage Solutions
· ITIL Foundations
· Basic networking knowledge
· Basic Software scripting knowledge (Wise Install shield)
Service network layer functionality (Circuit Switching, Packet Switching)
· Resource layer (Access network, Core network control, Core network
transport, Service network)
ADECCO RESURSE UMANE SRL
Romania, Bucuresti, sector 1, str. Dr. Iacob Felix Nr. 28, Etaj 4
Nr. ORCB J40/12364/2003, CUI RO15739037
Capital social subscris si v¿¿rsat: 392.440 Lei
Nr. autoriza¿¿ie Agent de Munca Temporara: 17/2005
Autoriza¿¿ie seria nr. B/ 0000008/25.10.2005
Nr. Operator Date Personale: 15866
Tel: 00 40 21 300 35 46, Fax: 00 40 21 300 35 54
E-mail: office@adecco.ro, Web: www.adecco.ro
ADECCO ROMANIA SRL
Romania, Bucuresti, sector 1, str. Dr. Iacob Felix Nr. 28, Etaj 3
Nr. ORCB J40/4467/2000, CUI RO 13002186
Capital social subscris si v¿¿rsat: 360.575 Lei
Nr. Operator Date Personale: 15862
Tel: 00 40 21 300 35 46, Fax: 00 40 21 300 35 54
E-mail: office@adecco.ro, Web: www.adecco.ro
BUCURESTI (HQ)- Doctor Iacob Felix Nr. 28, Sector 1, Tel.: 021/300 35 46; e-mail: recrutare@adecco.ro
ARAD - Mihai Eminescu nr. 45, Tel: 0257 / 281 147; E-mail: arad@adecco.ro
BRASOV - Str Petru Rares Nr 10; Tel.: 0040 - 372/70.57.95; e-mail: brasov@adecco.ro
CLUJ - Str. Vasile Lupu Nr 36 , Tel: 0264/ 406 234; e-mail: cluj@adecco.ro
IASI - Bld. Tutora Nr. 4, bl. B4 scara D, Tel: 0232 / 206 120; e-mail: iasi@adecco.ro
ORADEA - Str. Tudor Vladimirescu Nr 26; Tel.: 0040 - 727 735 160 e-mail: oradea@adecco.ro
PITESTI - Str. Fratii Golesti Nr. 57, etaj 2; Tel: 0248 / 612 303; e-mail: pitesti@adecco.ro
PLOIESTI - Str Mercurului Nr 1, Tel: 0244/ 519 320; e-mail: ploiesti@adecco.ro
SIBIU - Str. Vasile Milea Nr 11, Ap 57, Tel: 0269 / 206 450; e-mail: sibiu@adecco.ro
TIMISOARA - Str. Popa Sapca Nr. 12 tel: 0256/ 432 211; e-mail: timisoara@adecco.ro
