24-04-2007 | EXPIRA LA 24-05-2007
Job expirat
This role is providing support for Siebel CRM and Siebel Analytics products.
Technical Support staff provide exceptional technical support to software professionals implementing and administering Siebel Applications, and contribute to continuous product and service improvement through product and documentation review, process improvement and internal systems design, configuration and implementation
RESPONSIBILITIES:
- Responding to complex and highly technical customer requests;
- Researching and reproducing technical issues;
- Working with other members within Technical Support to ensure complete and timely resolution of customer questions and issues, and to complete any necessary follow-up activities;
- Contribute to key organizations within the company;
- Work on specific project assignments, which may include such things as process/tools improvement, maintenance of the Technical Support website, development of an internal website, etc.
-The ideal candidate should have a degree in Computer science, minimum 2 years relevant technical experience
- Strong database skills (DB2, Oracle, Sybase, Informix, MS SQL Server)
- Knowledge of operating systems (Windows XP, Windows 2003, UNIX)
- Hands on experience with HTML, Java-Script
- Experience in supporting client/server applications
- Experience with Visual Basic/Object Oriented programming/OLE Automation
- Experience with web server/ application server administration and configuration (IIS, Apache, Oracle Application Server, SunOne application server, IBM Websphere)
- OLAP / Data Warehousing / Datamart design/ ETL design
- Experience with authentifiaction technologies like SSO, ADSI and LDAP on different platforms (Windows, Unix)
- Previous technical support experience
- Strong customer service skills and an eagerness to excel
-Superb trouble-shooting skills and tenacity in problem solving
- Excellent written and verbal communication skills
- Attention to detail and the ability to learn quick
- Excellent organizational skills
- Strong analytical reporting skills would be good (some accounting/ finance vertical would be nice)
If you are interested, please submit your CV in English as soon as possible.
CAREERS WITH A GLOBAL DIMENSION
Looking for a career that will let you work with the brightest minds in the industry? Want to be part of a global team that\'s changing the way the world does business? Consider Oracle Corporation. Oracle is home to 50,000 professionals in more than 100 countries.
Oracle Corporation started as a representative office in Romania in 1995, given the increase in the number of Oracle products users and also to the development of complex projects based on Oracle solutions that required local expertise. Oracle was the first big multinational software company, which opened an office in Bucharest.
The reasons for which Romania has been included as business area in the Oracle EU Enlargement Countries organization are the following:
-the fast growth the Romanian IT & C Sector
-the highly prepared specialists
-the steady economic development
In Oracle Romania you would be working pro-actively with customers and partners to exploit and optimise the capabilities of the Internet via e-business and information flow.
Oracle is teamwork orientated, which means it\'s easy here to strike up good friendships in a truly multicultural environment (employees interacting with 28 countries / 20 languages).
We are looking for ambitious professionals who are hungry for career progression and its substantial rewards: individuals who appreciate the advantages of working with people from different cultures with the same dedication to teamwork and excellence. We want candidates who possess drive, initiative, enthusiasm, and who are flexible and good team players.
In return, Oracle Romania will provide you, as a professional, with the opportunities and career progression that will shape you both personally and professionally.
