ORACLE IDENTITY MANAGEMENT SUPPORT SPECIALIST

Oracle Corporation ¿ Romania

20-10-2006 | EXPIRA LA 26-10-2006

Job expirat

RESPONSABILITATI

We are looking for a candidate to fill an open position in the Application Support team which covers Identity Management.

RESPONSIBILITIES:

Contribute to the creation and maintenance of electronic content for customers in support of our problem prevention efforts.
Maintain an up-to-date and in-depth knowledge of new product releases.
Working towards, adopting and contributing to new processes and tools (Oracle Web Conferencing, diagnostic methodology, health checks, scripting tools, etc)
Participating in Root Cause/Corrective Action action defined within the product area in order to further enhance the customer experience and improve the Oracle product
Working with Development on product improvement programs (testing, SRP, BETA programs etc) as required
Provide real time web-based and telephone support for the Oracle AS Products to customers and Oracle Consultants.
Interact with customers via telephone and electronic means.
Ensure continuous monitoring and forward movement of customer issues until they are resolved.
Work closely with development to diagnose bugs and provide patches to customers.
Act as a team member that contributes to solutions and customer satisfaction.
Resolve very complex problems.


CERINTE

QUALIFICATIONS:

Computer Science/Engineer BA degree or equivalent degree
Highly analytical and articulate individual who will provide high quality technical phone and electronic support
Excellent verbal and written communication skills
Excellent problem solving and analytical skills
Self motivated and resourceful
Preference for working in a global cooperative team environment.
Demonstrated ability and willingness to learn new technology quickly
Language Skills: fluent english required
Willing to work on weekend shifts
Able to adapt to a fast paced and changing technical environment.
Able to work under pressure in escalated situations
Minimum of 1 year experience Installing and Supporting Java and JDBC applications under Windows and UNIX Environments.
Ability to debug Java code from both customer and internallly developped applications.
Experience in installing and supporting applications/configurations under Windows (NT, 2000, XP) and UNIX (Linux, Solaris, HP/UX and AIX).
Experience in Windows and Unix installtion and administration.


BENEFICII OFERITE

Additional Technical Skills an Advantage

Experience in Scripting languages such as Perl, PHP, ksh, and sh.
Experience in with LDAP including Sun iPlanet, Microsoft Active Directory or Oracle Internet Directory
Experience with web application servers such as IIS, Apache, Tomcat, Oracle Application Server, BEA Weblogic, IBM WebSphere, SunONE
Experience with J2EE, OC4J


Please submit your CV in English, thank you.


DESCRIEREA FIRMEI

Oracle is home to 50,000 professionals in more than 100 countries.

Oracle Corporation started as a representative office in Romania in 1995, given the increase in the number of Oracle products users and also to the development of complex projects based on Oracle solutions that required local expertise. Oracle was the first big multinational software company, which opened an office in Bucharest.

The reasons for which Romania has been included as business area in the Oracle EU Enlargement Countries organization are the following:
the fast growth the Romanian IT & C Sector
the highly prepared specialists
the steady economic development

In Oracle Romania you would be working pro-actively with customers and partners to exploit and optimise the capabilities of the Internet via e-business and information flow.
Oracle is teamwork orientated, which means it\'s easy here to strike up good friendships in a truly multicultural environment (employees interacting with 28 countries / 20 languages).
We are looking for ambitious professionals who are hungry for career progression and its substantial rewards: individuals who appreciate the advantages of working with people from different cultures with the same dedication to teamwork and excellence. We want candidates who possess drive, initiative, enthusiasm, and who are flexible and good team players.
In return, Oracle Romania will provide you, as a professional, with the opportunities and career progression that will shape you both personally and professionally.
Do you speak Danish, Dutch, Finnish, Norwegian or Swedish?


BE ADMIRED FOR WHAT YOU DO.

Second to none. That\'s the respect, pride and experience our Finance Team enjoy. Join us, and you will be respected as a part of a company that has led the information management industry for nearly 30 years.
You will take pride in expertly solving business-critical problems for world-class organisations (including 98 of the Fortune 100) across the globe. The industry-leading training you receive, and in-depth contact you enjoy with the latest technology alongside other talented professionals will give you a career that simply does not exist elsewhere.
Thanks for visiting this site. Here, you can find out about Oracle\'s Global European Finance Center in Bucharest, the kind of work you will be doing, what we are looking for from you, career development, our benefits and the roles themselves. Bucharest represents a huge investment for us. Equally, this is a fantastic opportunity for you ¿ a chance to be admired across the globe.

Join our Global Finance Team in Bucharest now!