ORACLE 2nd level support and maintenance

Metro Systems Romania S.R.L

29-08-2012 | EXPIRA LA 28-09-2012

Job expirat

RESPONSABILITATI

• Support of Oracle based application within METRO Systems Romania (Forms/Reports and database objects) according to designed Incident and Problem Management process (based on ITIL v3)
• analyze the issues reported by the customers via the Incident and Problem management reporting tool and offer solutions like workarounds, data correction scripts, correct usage of the application, to these issues;
• Implementation of Standard Support Services;
• Realization of Standard Services;
• Unscheduled special activity mass-data administration, correction scripts

• Maintenance of Oracle based application within METRO Systems Romania (Forms/Reports and database objects) according to designed Incident and Problem Management process (based on ITIL v3):
• analyze the issues reported by the customers via the Incident and Problem management reporting tool, offer technical solutions and implement them in the application.
• write technical specification, module development (SQL, PL/SQL, Oracle Forms/Reports), module test execution and module versioning.


CERINTE

• Minimum 2 years of experience in Supporting of Oracle based applications
• Experience with the analysis and design of Oracle based applications
• Good experience in PL/SQL
• Development tools (SQL Navigator, PL/SQL Developer etc.) is a plus
• Source management tool (Dimensions, PVCS) is a plus
• Incident management tool is a plus
• Knowledge of shell scripting on a Linux/Unix operating system
• Knowledge of XML would be a plus.
• Adaptability and flexibility to work in a dynamic environment, to commute on tasks is a plus
• Degree in information technology or equal education.
• Fluent in English
• Motivation to achieve consistently high quality results
• Team spirit and willingness to cooperate closely with international and cross-functional teams
• Analytical thinking, problem solving and result orientation skills


BENEFICII OFERITE

• 13th month salary
• Flexible working time
• Mini Bus transfer for the daily commuting to work
• Lunch tickets
• High perspectives
• Professional infrastructure
• English courses
• Soft skill trainings
• Fitness center discount


DESCRIEREA FIRMEI

We, the MGI METRO Group Information Technology GmbH, are the IT-Provider for the METRO Group. The METRO Group is one of the worldwide largest trading groups. In 31 countries 290.000 employees earn a turnover of about 64.3 Billion Euro. In Romania METRO Group is represented besides us by our sales divisions Metro Cash & Carry and Real Hypermarkets.

MGI - Leading edge in Information Technology
Be part of the best- Join us!

In Bucharest we conduct one of our ambitious Software Development Centers. We are responsible for the development of our outstanding Oracle based Merchandise Management System and our excellent Data Warehouse. In addition we run one of the biggest SAP installations in retail and one of the most important Networking Portals connecting all our employees around the globe. We are looking for ambitious and creative team players, who possess drive, initiative and enthusiasm to expand our location in Bucharest.