Job expirat
The Operations Specialist works in a pan- European, multicultural and multilingual channel business environment. He/she is responsible for the daily operational support to a set of Channel Partners. Transaction processing activities are outsourced to a Transaction Processing Centre.
Provide daily operational support related to orders, deliveries and claims via telephone and email to a set of Channel Partners
Coordinate and manage structured and high quality communication to both partners and internal colleagues
Work to avoid issues – coordinate and monitor orders and claims using defined tools and reports
Ensure that policies, legal regulations and audit requirements are met
-Customer service mentality
-Excellent communication/presentation and training skills
-Problem solving abilities
-Ability to produce and analyze business reports (analytical skills)
-Ability to handle conflicting situations.
-Ability to meet agreed deadlines for action and feedback. Ability to work with multinational and multicultural teams or partners
-Ability to act with a high level of flexibility
-Team player, networking capabilities
-Good organization skills, ability to prioritize workload.
-Quality awareness; ability to manage high volume of work with accuracy
-Channel Business knowledge
-Fluent in English
-Fluent in another European language if required for the position
-PC and Microsoft Office tools knowledge.
-Good knowledge of Excel and Power Point.
-Willingness to learn
Does this describe you? Please visit our website www.hp.com/go/jobs and apply for the position 152139— OPERATIONS SPECIALIST.
HP is expanding its international team in Bucharest and is looking for service and business oriented employees who are ready to take on responsibility and enjoy working independently.
