Job expirat
Manage effectively operations ensuring that volume, cost and service level targets are achieved;
Ensure the best possible traffic options are utilised to maximum benefit;
Elaborate business plans and strategies;
Prepare as required statistical management information;
Produce KPI¿s as appropriate and relevant to the traffic operation to ensure maximum levels of cost and service are maintained and measured in line with budget requirements;
Ensure that the required level of communication within the Operations department is maintained and introduce as necessary regular team meetings to plan and review the department's performance;
Manage and develop effectively subordinates as required in order to ensure performance and motivation to a standard that enhances the overall performance of the Operations department;
Develop and maintain very good relationships with international carrier companies and transport agents;
Negotiate and conclude contracts with customers and business partners (carriers, agents, etc).
Technical knowledge, skills and abilities:
Knowledge of international transport and forwarding, including excellent knowledge of international transport legislation, related Conventions and other relevant international regulations.
Business knowledge, skills and abilities:
Very good business and commercial knowledge;
Negotiation skills;
Client oriented behaviour;
Excellent communicator;
Presentation skills;
Ability to understand the customers¿ needs and requirements and turn them into viable solutions;
Forward looking abilities;
Ability to manage a department of at least 13 employees;
Ability to solve intra and inter ¿ group conflicts, listen and bring people together;
Ability to analyse statistical figures and develop action plan and business strategy based on them;
Ability to develop and maintain accurate and timely records and reports;
Good IT skills;
Proiectele pe care le desfasuram sunt în domeniul consultantei în afaceri - elaborarea de strategii de dezvoltare, planuri în managementul schimbarii la nivelul proceselor si al resurselor umane (management organizational), analiza financiara si a oportunitatilor de fuziuni si achizitii, pregatirea de planuri de afaceri si studii de fezabilitate, cât si în domeniul consultantei în resurse umane ¿ recrutare, evaluarea gradului de satisfactie al angajaailor, evaluarea performantelor resurselor umane - si instruirii personalului.