26-05-2009 | EXPIRA LA 17-06-2009
Job expirat
Job description
Responding to inquiries, advising on optimal solutions, contributing to competitive quotation and assisting at external sales events, you'll add strength to the whole sales process, building up our image and encouraging the sharing of knowledge.
Customer Satisfaction
- Contract registration;
- Clear up errors without waiting for delivery inputs, try to avoid reactive resolution;
- Active relationship management with stakeholders.
Specific role tasks
- Registration of contracts;
- Final registration of contracts;
- Ongoing contracts changes;
- Handling of renewal process for the customer;
- Operational review;
Other responsibilities
- Operational excellence, customer satisfaction with your dedicated tasks.
- Quality measures of the data in the systems - which are being checked by error
- reporting, feedback from the Front Office Administration team, feedback from
- customers, supported countries and the local delivery organization.
-One or two years experience in sales admin support job with basic administrative & clerical support for sales and in sales for advanced level role
-Experience in calling the customers or in external customer interface
-Fluent in written and spoken English & Spanish
-Customer oriented;
-Details and quality oriented with high analytical skills;
-Computer literate — Microsoft Package (particularly Outlook, Excel, Word, Internet Explorer);
-A person interested and motivated by back office work.
-Detailed oriented person
HP Invents. We believe in thinking space, room to create, radical ideas and if ever we depart from that culture we’ll start over.
Our market is complex, but HP works simple: our structures are straightforward, grouping people and their skills in business or product sectors where they’ll stimulate each other and work best together.
