27-05-2009 | EXPIRA LA 26-06-2009
Job expirat
The International Operations Specialist works in a European, multicultural and multilingual channel business environment. Our environment is dynamic and characterized by high customer focus, speed, change and constant evolution. The position is focused on Customer Facing Communication and support, on coordination of orders, deliveries and not in the end, claims.
The position includes Responsibilities such as:
- Provide daily operational support related to orders, deliveries and claims via telephone and e-mail to a set of channel partners
- Coordinate and manage structured and high quality communication to both partners and internal colleagues
- Work to avoid issues - coordinate and monitor orders and claims using defined tools and reports
- Ensure that policies, legal regulations and audit requirements are met.
- Fluency in French and English language, written and spoken;
- Previous work experience in a customer facing environment;
- University Degree in Business or equivalent;
- Strong team player;
- Ability to manage diversity;
- Customer service mentality;
- Excellent communication skills;
- Solution oriented;
- Conflict resolution skills;
- PC and Microsoft Office tools knowledge, good Excel and PowerPoint knowledge.
HP Invents. We believe in thinking space, room to create, radical ideas and if ever we depart from that culture we’ll start over.
Our market is complex, but HP works simple: our structures are straightforward, grouping people and their skills in business or product sectors where they’ll stimulate each other and work best together.
