ONLINE PANEL & TECHNOLOGY SOLUTIONS MANAGER – market research agency

ABC Human Capital

15-04-2013 | EXPIRA LA 15-05-2013

Job expirat

RESPONSABILITATI

• Manage overall and day to day measurement panel, designing programs to actively manage churn and compliance, compliance monitoring, ongoing composition and weighting
• Liaise with technical & operation teams to manage data flow and extraction for projects, external survey invitation mechanisms and facilitating data auditing as necessary
• Providing ongoing panel support services, including running panel statistics queries
• Tracking panelist participation frequency and panel replenishment needs
• Generating, analyzing and publishing detailed panel statistics for internal & client usage
• Assist in the facilitation of panel member services and development of retention programs
• Help to shape the strategic direction of the panel, including coverage, insights delivered and tool building
• Provide external communications around the panel and insights generated with specific sectors of the Market Research Industry
• The Panel Manager is responsible for the ongoing maintenance of the online community and to facilitate the successful completion of projects.
• Work with the Accounting & Administrative teams to order and process requested redemptions
• Provide support & assistance to panelists and survey respondents by monitoring alias email accounts
• Periodically review active panel sites to maintain accuracy & “freshness” of content
• Responsibility for the content and data collection for profilers and panel data points.


CERINTE

Minimum Qualifications:
• BA/BS degree. Relevant skills or equivalent experience.
Preferred Qualifications:
• Proven experience of setting up and/or maintaining a continuous research measurement panel, with a solid understanding of recruitment and retention methodologies
• Experience in the market research sector, with specific experience of working with online panels for Online Survey invitation
• Proven Experience using Panel Management Software
• Knowledge of and/or experience working with overall panel measurement criteria is preferred
• Strong project management, attention to detail, written and oral communication skills
• Proven leadership and relationship management skills.
Experience:
• Some data processing experience e.g. data cleaning, deducing and running counts
• Proficient in Microsoft Office especially PowerPoint, Access and Excel (superior ability to learn excel)
• Statistical Software Tool experience: SPSS
• Project Management Experience
• Experience in dealing with customers in a professional environment
• 2-5 years Market research Industry experience.


DESCRIEREA FIRMEI

Furnizam solutii extinse pentru proiecte de Resurse Umane inca din 2005. Adaptam cu succes noile tendinte in domeniul Resurselor Umane si utilizam creativ oportunitatile pe care le ofera mediul economic pentru atingerea target-urilor comerciale si de comunicare ale partenerilor nostri.

Munca noastra include solutii bazate pe analize si experienta, programe de implementare a strategiilor de retentie si motivare personal adaptate fiecarui partener, analize complete ale profilurilor candidatilor, selectia strategiei optime pentru implementarea fiecarui proiect, evaluarea si monitorizarea eficientei solutiilor propuse.

Aceasta se traduce in programe inteligente sustinute prin baze de date complete si complexe, aplicatii web, portaluri de informare si socializare, baterii de teste concepute si implementate impreuna cu fiecare dintre parteneri, campanii de marketing online si head-hunting.

Misiune: sa contribuim la indeplinirea obiectivelor partenerilor nostri prin abordarea celui mai important capital al oricarei companii; cel intelectual!