Job expirat
- NOC Management:
- Customize the workflow between NOC and FLM;
- To review and approve during the outcome stage of business support management of process, quality standard, measurement system and IT;
- To participate in plan and management of NOC HR.
-Monitoring and Coaching:
- Monitoring and coaching the management activities of each role during Business Operation Support Management, Business Operation Management and Delivey Management.
- Interface of Department:
- Be responsible for executing and inspecting the managemental activities related to superior department and other functional department.
- Having bachelor or Over degree, Communication, Computer, Electronics;
- Have Management experience of over 3 years for customer service center;
- Very Good knowledge of Communication product;
- Having better management ability;
- Having better customer service consciousness;
- Fluency in English.
Founded in 1988, Huawei Technologies is one of the fastest growing telecommunication and network solutions providers in the world. It is one of the worldwide leading suppliers in the field of Broadband Network (NGN, DSL, MSAN), Mobile Network (GSM/GPRS, UMTS, CDMA), Optical Network, Data Communication, Software and Applications (Intelligent Network). Huawei Technologies experienced a fast growth in the last decade with offices in more than 50 countries in the world and supplied its diversified products and solutions to more than 60 countries including Italy, UK, Germany, Spain, France, USA, Russia, Brazil, Peru, Egypt, South Korea, Australia, Thailand and China, etc. We sincerely invite professionals who have rich working experience in IT/Telecom companies to join us and develop together with Huawei. For further information, please visit us now at http://www.huawei.com