Job expirat
Responsible for advanced handling of customer service requests within the area of Radio and Transport with full responsibility for lead-time and quality
He/she takes responsibility that WLA objectives that are being meet according to defined fault priority level
Communicate with sub-contractors/partners/customers as well as with various internal units and stakeholders
Analyze, isolate and solve complex fault issues as well as contribute to corrective actions
- Is responsible for performing periodic routines for keeping the 2+3G networks in
a healthy state.
- To achieve maximum efficiency automates (where possible) “daily routine”
activities.
- Is responsible for Fault handling and correcting them by investigating faults
handed in through Trouble Tickets and system events/alarms. Major task is to
restore E2E GSM & UMTS service functionality.
- Is always ahead of unwanted network behaviour (capacity, performance,
reliability).
- Participates in project activities, implementing / adapting 2G & 3G E2E service functionalities
- Perform network configuration, implement all changes by execution of the approved CR (Change Request) provided by the network planning
- Investigate the cause of malfunctions on network equipments and take action to solve problems
- Assuring the connectivity and availability of services
Documented several years of experience from advanced service and/or maintenance within the requested competence areas
Several years of experience on radio access network mobile technology, support of a 2G and 3G radio access network (BSC, RNC, BTS and Node B) and associated management platforms, knowledge of UNIX operating systems and IP
networks.
ERICSSON Access and Transport high knowledge.
Advanced knowledge in RNC, RXI, RBS.
Bachelor of science in Electrical Engineering, Computer Information Systems, or
equivalent with minimum of 2 to 5 years of work experience.
- Proven skills and experience in managed Customer Network environment(s)
- Team player
- Shares knowledge
- Flexible attitude, and an “operator” sense of urgency
- Specific Multi Customer AXE 2G&3G knowledge and generic Ericsson Core -
Network knowledge both on (Wireline & Wireless) Telecom Networks
- Proven capability in analytical troubleshooting
- Stress resistant
- Strong communicator in English
Attractive package.
On behalf of our client, Ericsson GSDC Romania, we are searching for a for various Engineer\'s position.
Ericsson is a leading provider of telecommunication and data communication systems, and related services covering a range of technologies, including mobile networks.Providing innovative solutions in more than 140 countries, Ericsson is helping to create the most powerful communication companies in the world.
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