MKTG ¿ SENIOR CRM MANAGER

RALFI SA - ESTIMA FINANCE

14-10-2006 | EXPIRA LA 20-10-2006

Job expirat

RESPONSABILITATI

Develop and execute a CRM strategy for all customer segments across all channel
¿ Build / leverage the analytical CRM skills. Base decisions on facts.
¿ Support the retail channel with product mailings and ensure low cost per accounts measures
¿ Develop and drive the marketing strategy for the direct channel with a focus on activities with affinity partners
¿ Generate new customers from affinity partnerships
¿ Increase the x-sell of Sales Finance and Card customers
¿ Drive activities to lower attrition
¿ Actively participate in projects like single customer, view, data warehouse, campaign management implementation, etc
¿ Manage BTL/Direct Marketing agencies
¿ Collaborate closely with regional peers, share / use best practice
¿ Plan and drive the planning cycles (strategic and annual operating) and create CRM marketing budget


CERINTE

Purpose: Drive cross-sell and retention activities across all channels and generate new customers by leveraging affinity partnerships
Skills & Experience
¿ Strong analytical skills
¿ Marketing CRM experience
¿ Experience in managing agencies
¿ Strong Leadership experience
¿ Independent work style
¿ Generally strong skills in the implementation of ideas, projects, etc.
¿ Excellent communication skills
¿ Extensive customer focus
¿ Several years of experience in the field of Consumer Finance would be a plus


DESCRIEREA FIRMEI

Lider pe piata companiilor financiare specializate in credite de consum, EstimaFinance va ofera cele mai flexibile si rapide solutii de creditare. Seriozitatea noastra este garantata de reputatia actionarilor nostri:
Romanian American Enterprise Fund (www.RAEF.ro) si Domo Retail (www.Domo.ro)