Manager IT Services

ista Shared Services Romania SRL

22-01-2019 | EXPIRA LA 06-02-2019

RESPONSABILITATI

IT Architecture and Infrastructure Management
-Develop, manage and improve current and future architecture and infrastructure
-Develop an architectural and infrastructure governance

Data Regulation and Big Data Management
-Derive an overall strategy of data management (Big Data), within an established information architecture (incl. both structured and unstructured data)
-Have overall responsibility for planning effective data storage, security, network and performance within the unit markets

IT Licensing & Sourcing Management
-Support local organizations with regards to licensing and sourcing needs in alignment with global guidelines
-Cultivate existing and create new strategic, reliable, innovative relationships with external vendors relevant for IT Service Management

TASKS
-Consult and align with relevant units in questions of global, strategic Corporate Infrastructure, Licensing, Architecture, Data Regulations and Compliance
-Provide relevant budget inputs during forecasting and mid-term planning sessions

Job-specific Roles
- IT Architecture Expert
- IT Infrastructure Manager
- IT Licensing & Sourcing Manager
- Data Regulations Officer


CERINTE

Education
-IT Infrastructure Management or IT Architecture certification or similar is considered a plus

Experience
-Experience in cloud technologies
-Experience in IT service management and service-oriented architecture (SOA)
-Proven work experience in IT system and security administration, incl. technical support experience
-Extensive Desktop/Mobile/Server hardware and software experience
-Proven experience as a Technical Architect, understanding the role of strategic and operative IT solutions
-Familiar with various operating systems and databases

Skills & Competencies
-Business fluency in English
-Excellent listening, consulting, influence and negotiation abilities
-Excellent customer service skills and a positive attitude
-Strong business acumen
-Ability to multi-task and remain detail oriented
-Problem solving, timely decision making and priority setting abilities
-Strong drive for results and perseverance
-Can work independently and is self-motivated

Personal Characteristics
-International travel readiness
-Keen interest in market & technology trends and innovations
-Keen interest in actively networking with relevant stakeholders in and outside the company


DESCRIEREA FIRMEI

Suntem una dintre cele mai tinere echipe ale Grupului ista și furnizăm servicii de calcul de utilități pentru filialele din Franța, Italia, Orientul Mijlociu, România, Spania și Croația. In serviciile noastre utilizăm cea mai modernă tehnologie de transmitere a datelor de la sistemele de contorizare individuală pentru apă, caldură și agent de răcire. Tratăm cererile și reclamațiile clienților prin servicii de call-center și Asistență pentru clienți, pentru care furnizăm și infrastructura IT. Asigurăm servicii de dezvoltare software şi testare, analiză business, suport tehnic și asistență pentru utilizatori sistemului de calcul de ultimă generaţie tehnologică, WebNimbus