Job expirat
The Level 2 Support is responsible for the maintenance of a portfolio of clients that subscribed for Online music and video contracts. The music and video devices are based on Linux or Windows. The team provides support services to all Mood Europe affiliates, sometimes being also directly in contact with our clients. The main activity is to investigate and solve technical issues regarding hardware or software failures. Also, using specific monitoring tools, the team supervises and ensures the proper functioning of the online devices.
Characteristics: open, assertive, willing to learn and help, proactive
Candidate’s profile:
University degree in Computer Science or related field
Very strong TCP/IP / Networking skills
Experience in working with Linux and Windows command lines, Bash shell scripting
Good knowledge of MySQL databases
Good knowledge of DHCP/DNS
Advanced knowledge in English (written and verbal)
Ability to analyze and solve technical problems
Producere de solutii informatice destinate schimburilor de informatii intre marile lanturi comerciale
