Job suspendat de catre administratorul site-ului
rincipalele responsabilitati:
- Primirea apelurilor telefonice pe teme de resurse umane de la angajatii interni ai grupului, vorbitori nativi de limba franceza;
- Inregistrarea solicitarilor in sistemul informatic;
- Analiza si clasificarea solicitarilor in vederea solutionarii acestora;
- Verificarea permanenta a statusului si urmarirea rezolvarii cererilor;
- Redirectionarea situatiilor complexe catre experti;
- Efectuarea rapoartelor de activitate.
Studii universitare;
- Cunostine de limba franceza la nivel avansat;
- Cunostinte de limba engleza cel putin mediu;
- Experienta anterioara in call-center reprezinta avantaj;
- Foarte bune abilitati de comunicare;
- Capacitate de analiza si abilitati de organizare;
- Atentie la detalii;
- Spirit de echipa.
Posibilitate de dezvoltare in cadrul unei companii multinationale, intr-un mediu profesionist si competitiv;
- Training de specialitate;
- Mediu de lucru international.
...Lugera & Makler, can I help you?
...enthusiastic and gregarious! ...helpful and present! ...young and smart! ...ah, almost forgot: also good-looking!...
This is in a nutshell the Lugera & Makler team in Romania. Like our colleagues in the Netherlands, the Czech Republic, Armenia, Poland and Slovakia, we are a bunch of dedicated, happy people ready to face in a natural, positive and friendly fashion all your challenges... a bunch of people at the service of people, unconditionally!
You will find with Lugera & Makler the most wonderful HR company, long-term commitment, full-time dedication on the job, as well as the most extraordinary parties ever.
Whenever in need of a genuine & devoted long-term partner and friend, call us! ...You will sense the eagerness in our approach to be flexible, highly innovative, sharp, non-traditional, supportive and pro- active...! You will feel we are here for you...!
...Thank you for calling Lugera & Makler! ... and paramount important: THANK YOU FOR BEING THERE WITH US!
