Junior Collections Representative - FRENCH Speaker

GENPACT ROMANIA

09-05-2007 | EXPIRA LA 08-06-2007

Job expirat

RESPONSABILITATI

-Direct Collections over the Phone and follow up.
-Collections activity will happen remotely over the phone from Romania
-Work in tandem with the field/sales staff to resolve queries and follow up if required.
-Initiate outbound calls and send e-mails to identify key players, develop and execute collections activity.
-Answering inbound queries from customers related to collections activity.
-All other collections related activities.
-Cash Applications
-Checking of T&L claims received from internal employees and approve/reject the claims
-Checking of T&L claims received from internal employees and approve/reject the claims
-Account reconciliation
-Identify areas of improvement in the process
-Determine gaps/errors in the process through analysis
-Perform ad hoc reporting requirements / analysis when required by client


CERINTE

Employee Profile:
University graduate
Excellent written and verbal skills in French and English
Problem solving / analytical skills
Well organized
Ability to prioritize tasks
Ability to meet strict deadlines
Computer skills – Excel and Word MS

Desirable skills:
ERP Knowledge: SAP or Oracle


DESCRIEREA FIRMEI

Career impact with Genpact!

Genpact is the leading provider of Business Services & Technology Solutions worldwide.

Owned jointly by General Electric, General Atlantic and Oak Hill Capital Partners, Genpact has operations centers across India as well as in China, Hungary, Romania, the United States and Mexico.

The Portfolio of services offered from these Global centers include: Finance & accounting, Customer Service, Supply Chain & Procurement, Sales & Marketing Analytics, Financial Services Collections/Ops, Information Technology Services, Enterprise Application Services.

We are currently expending our team in Bucharest and therefore we are providing outstanding career opportunities in multiple business areas.

What makes us different is the ability to serve our worldwide clients in their own language: English, French, Italian, Spanish, Hungarian, German, Dutch, Portuguese, Swedish, Polish....you name it.