15-09-2008 | EXPIRA LA 21-09-2008
Job expirat
-Answers all incoming calls and e-mails received through Call Center within the established working hours;
-Provides complete information in due time, by phone or by e-mail, about products and services to Bank’s existing and potential customers; Processes customers’ requests at the same time;
-Identifies customers’ needs for Bank’s products and services;
-Sells full range of products and services via phone and e-mail;
-Actively solves customers’ demands and requests, assuring customers’ satisfaction;
-Executes accurate transactions in real time, at customer’s order;
-Recording and forwarding clients’ complaints to the relevant Bank’s departments, in order to ensure satisfaction of customers’ needs;
-Performs other call center specific activities.
-University Degree or University students in last year of studies, preferably in economics;
-Excellent communication skills;
-Very good listening skills and problem solving attitude;
-Very good English command;
-MS Office knowledge;
-Strong customer focus;
-Open-minded;
-Team player spirit;
-Acceptance of working in shifts, with a full-time labor contract.
Adresa:Str. Banu Antonache nr.40-44,Floreasca II Business Center, Bucuresti, Romania
Website:www.garantibank.ro
GarantiBank este sucursala din Romania a GarantiBank International N.V., cu sediul la Amsterdam. Aceasta este detinuta in totalitate de Garanti Turcia, a treia banca privata din Turcia, avand active de peste 39 miliarde EUR. Actionarii principali ai Garanti Turcia sunt Grupul Dogus si General Electric Consumer Finance. Grupul Dogus, unul dintre cele mai mari conglomerate din Turcia, concentreaza peste 70% din activitatea sa in industria financiara, dar detine companii si in alte domenii: constructii, media, turism, industria auto. General Electric Consumer Finance este divizia de servicii financiare de retail a grupului american General Electric, una dintre cele mai mari companii la nivel mondial, care detine divizii specializate in urmatoarele domenii: infrastructura, finantare comerciala si de retail, domeniul medical, tehnologia si industria electrica, media. In Romania, GarantiBank si-a inceput activitatea in 1998 ca o banca de nisa, oferind servicii bancare pentru corporatii locale si internationale. Incepand cu anul 2007, GarantiBank Romania foloseste experienta Garanti Turcia si General Electric pentru a-si extinde gama de produse si servicii pentru persoane fizice si IMM, continuind in acelasi timp sa isi dezvolte portofoliul de clienti corporatii. In prezent, banca are 38 agentii, din care 13 in Bucuresti.
