Job expirat
Integrate with the CISCO Unified Contact Center Enterprise edition for inbound and outbound (CTI integration);
Display Client Registered Data from internal systems;
Register client and prospect identification data (e.g. First name, Last name, contact details, addresses, CNP/CUI);
Clients identification functionality against Client data repository;
Quick access to various operational front-ends;
Create reports based on any registered data;
Import external files (e.g CSV, XLS, TXT) and create automatically in batch interactions for the uploaded clients/ prospects;
Access to application for agents/ users using integration with LDAP (Active Directory) according with BCR security policies;
Support Multi – language (Romanian,English);
Support search functionality for different types of data (e.g. interaction ID, CIC, email address, client and prospect name and surname, interaction type and channel etc);
Provide audit trail and versioning history (author user, author type, date and time, modification description) for all interactions;
Attach files to a specific interaction;
Support different user profiles based on business definitions;
Support auto archiving functionality;
Alert and Notification functionality.
Mandatory skills:
Relevant experience in JAVA development, J2EE and XML technologies;
Strong knowledge and experience with following:
Frameworks: Spring, Hibernate, JSF (Trinidad), JMS, METRO (JAX-WS/WSIT)
Specific development tools (JDeveloper, Eclipse, ant, svn);
Software development methodologies (object oriented, model-view-controller, ORM);
Software managment on operating systems Linux si Windows, Weblogic servers configuration;
Jasper Reports.
Experienced with data modelling;
Experienced with Oracle SQL and PL/SQL;
Experienced with optimization processes;
Experienced with integration projects.
Expected:
Inventive, analytical and team player.
Advanced level of English, both in writing and speaking.
• Training and development within Endava University;
• Opportunities for training and working abroad;
• Competitive salary package;
• Sport package;
• Medical insurance;
• Banking services in preferential conditions.
Endava is a well-established IT Services company, with over 600 staff operating from our headquarters in London and offices in the UK (London, Oxford), USA (New York), Romania (Bucharest, Cluj-Napoca, Iasi) and Moldova (Chisinau).
We design, implement and manage business-critical systems and digital services for the financial services, telecommunications, media & entertainment and professional services sectors.
Endava is a fast growing organisation where you will find an international environment and rewarding opportunities. You will be involved in challenging projects for some of the world’s leading companies and use proven technology practice.
We always aim to attract the most talented IT professionals as well as experienced business specialists. We foster an environment of learning and sharing, encouraging our staff to develop relevant skills and increase performance. We value proactive professionals and support them in developing their leadership talent.
