Job expirat
Provide technical training & support to clients who use computer systems, phone systems and information that support the daily operations of the Romanian and Bulgarian business. Promote user self-sufficiency, effectiveness, and productivity through the use of information technology. Provide reports, special analyses, and other forms of information in electronic and hard copy form to support the on-going functions and special projects within supported client areas.
Provide primary client support, either in person or by telephone, by assisting clients in their use of products, trouble-shooting, and providing technical consultation for hardware and software requirements on multiple products and platforms for Afumati and other Romanian remote locations and Bulgaria office. Work closely with users to solve problems using available technology, including hardware, software, and peripherals. Serve as liaison between clients and technical staffs, referring problems and projects when appropriate or necessary (if problem is of a complex nature or outside this person’s area of expertise). May support ad hoc reporting requirements of clients, and create various forms of technical documentation. Provide backup support for others locations in Eastern Europe.
Perform learning needs assessments and provide training recommendations, evaluations, and follow-up. Provide user training for software and hardware through one-on-one and group training sessions to ensure users are capable of effectively using the technology to meet business needs
Stay abreast of technological developments in order to provide most accurate service.
Conduct professional development by attending in-house training and external seminars, reading journals, etc. Maintain knowledge of current training, support, and information delivery tools. Maintain knowledge of department, function and company'sbusiness
May specialize in particular software utilized in an end user environment. May install new hardware and software for user groups
Receive end user requests. May be responsible for developing and maintaining partnership with business users within assigned area to ensure IM supports business objectives. May participate on business or ad hoc team.
Education: Bachelor’s degree or combined equivalent of education and experience in a related subject area
Experience: Related experience in a similar environment
IT knowledge and some experience in IT
English language
At least one-two years experience in Networks and servers
Problem identification and resolution skills
Strong communication and coaching skills
Ability to work independently and with groups in a team effort
Able to maintain strong technical skills for a continual and rapidly changing computing environment.
Ability to work in an multi language and culture environnement.
Able to remain calm and productive under stress.
Avand deschise peste 6.600 de birouri in 70 de tari ale lumii, Adecco este liderul mondial in domeniul resurselor umane ce ofera servicii de selectie si recrutare, gestiune de personal temporar sau permanent, calcul salarial si testare.
Adecco in Romania este la momentul actual lider de piata, cu birouri deschise in 9 orase, si reusind in 2005, urmare a cererilor inregistrate, sa ofere candidatilor sai peste 2.500 de noi locuri de munca. Pentru a intra in baza de date a celui mai mare furnizor de servicii de HR din Romania, va rugam sa accesati site-ul www.adecco.ro si sa va depuneti CV-ul la noi.
