10-07-2007 | EXPIRA LA 09-08-2007
Job expirat
- The IT Support - Helpdesk Officer strives to provide staff with uninterrupted access to network resources on offices and around the world.
- The main task is to assure help-desk and support for all Ipsos in-house users.
- Working in shifts in a 24x7 environment, the IT Support - Helpdesk Officer will be responsible for investigating, tracking, and concluding security incidents that occurs within the network, investigating hack attempts and enforcing bandwidth, copyright and other policies.
- Provides all the technical support needed (installing, administration, configuring and maintenance) for users.
- Document security incidents for our records. Respond to the organization forwarding the complaint (while abiding by regulations regarding confidentiality). Update incident record in the system.
- Follows up with affected staff regarding the cause of the incident (assess resident's involvement, clearly communicate IISE security policies). Conducts audits of resident's machines when necessary.
- Proactive security - identifies and notifies residents of vulnerable computers.
The ideal candidate should have knowledge and abilities in:
-WINDOWS
Windows Server 2000, 2003
IIS
Active Directory
DNS, Wins
Securing Windows 2K/XP computers (security updates, account management);
Network/Server security(Microsoft)
Monitoring, Optimization
-LINUX
Working knowledge of Linux, ability to prioritize tasks and handle emergency situations;
Apache
MySql
-Networking
Knowledge of TCP/IP networking;
Monitoring/Optimization
-VLAN
-OTHERS
Effective oral and written communication skills and the ability to interact professionally with a diverse group of people;
Ability to work productively in teams;
Attention to detail
We offer a challenging and rewarding work environment, the opportunity to interact with highly skilled professionals globally, extensive training, and excellent career opportunities in an expanding foreign company.
For other opportunities or for more information about IISE, we invite you to visit our corporate website on www.ipsos-interactive.com and thank you for your interest!
Ipsos Interactive Services Europe (IISE) is the European expert in Online Market Research for the Ipsos Group, the 2nd largest survey-based market research company in the world.
IISE\\\\\\\' business consists of Internet based services, supported by an elite team of professionals: project managers, programmers, researchers, analysts, and developers. Their goal is to provide high quality services to global clients acting in industries such as, FMCG, mobile telephony, media, advertising, customer satisfaction, employee satisfaction etc.
Company of inquiring minds and passionate people, IISE is currently expanding its business in Romania.
