IT support engineer

Huawei Tech. Investment Co., Ltd.

05-07-2007 | EXPIRA LA 04-08-2007

Job expirat

RESPONSABILITATI

-User desktop/laptop support:
work together with HQ IT hotline to give local users onsite support for all problems including desktop/laptop,scanner,printer,operating system,application client etc.
-Desktop/Laptop provision:
Install hardware,operating system and application clients on new laptops/desktops before distributed to users.Standardize the installation configuration.
-Local IT(Project)implementation:
Work together with IT infrastructure engineer for project implementation in local office.
-User training:
New employee induction training and OA platform training including all widely used IT platforms.
-Local IT service maintenance:
Identify the reason of IT infrastructure incident.Solve local incident such as resetting the equipment,changing a faulty disk,contacting local service providers etc.


CERINTE

- university student - preferable IT related field

- MS Windows and MS Office - installation, configuration, debugging
- Lotus Notes would be a plus
- basic networking (cabling, solving client-related issues)
- basic hardware installation and troubleshooting
- basic printer / scanner / fax maintenance and troubleshooting
- familiar with antivirus software and virus removal tools
- English language is a must

- willing to learn
- team worker
- patient
- analytical thinking
- communicative
- able to organize and prioritize the assigned tasks


DESCRIEREA FIRMEI

Huawei is a leading player in the global telecom market. Huawei specializes in the research and development, production, sales and marketing of telecoms equipment, providing innovative, customized equipment , service and solution in different telecom fields , creates long term value for customer and realizes the customers\\\' potential growth.