Job expirat
· Provide support to the Bank’s personnel for core banking and other applications, via phone/email.
· Provide support for daily problems using menus , defining users, printing reports, executing procedures for End of Day and End of Month
· Serve as liaison between users and other Bank’s departments to resolve the issues raised in the system
· Keep track of user requests; assign priority to the requests according to their importance
· Other duties as assigned
EDUCATION/TRAINING:
· A technical degree is preferred.
SKILLS AND KNOWLEDGE:
· Basic knowledge of OS/400 operating system , Sql , Oracle
· Knowledge of common Microsoft Office Suite. Ability to analyze and solve problems is required.
· Be able to handle a variety of activities according with assigned priorities and deadlines.
· The person must have well-developed interpersonal, organizational, and problem solving skills and be a team player with commitment desire to provide a high level of customer service.
· A positive attitude is a must.
· Compliance with multi-task environment is essential.
· Ability to teach other persons on the use of technology is a plus
· Work in three shifts
· Read and write English in order to understand and interpret written procedures and the software
The applicants will have the great opportunity to join an important and constantly growing foreign Bank in Romania, part of the biggest privately held financial group in Greece, with 130 years experience in banking sector. Career development opportunities and an excellent working and rewarding environment are offered.
ALPHA BANK ROMANIA is part of the largest Greek financial group, Alpha Bank Group, with 130 years experience in banking sector. The first foreign bank to come to Romania after 1990, ALPHA BANK ROMANIA provides the whole range of products and services to the consumer market segment as well as complex banking solutions to the business and corporate customers.
All applications will be treated in strictest confidence. Only short-listed candidates will be contacted for an interview.
