Job expirat
· Provide support to the Bank’s personnel for core banking and other applications, via phone/email.
· Provide support for daily problems using menus , defining users, printing reports, executing procedures for End of Day and End of Month
· Serve as liaison between users and other Bank’s departments to resolve the issues raised in the system
· Keep track of user requests; assign priority to the requests according to their importance
· Other duties as assigned
EDUCATION/TRAINING:
· A technical degree is preferred.
SKILLS AND KNOWLEDGE:
· Basic knowledge of OS/400 operating system , Sql , Oracle
· Knowledge of common Microsoft Office Suite. Ability to analyze and solve problems is required.
· Be able to handle a variety of activities according with assigned priorities and deadlines.
· The person must have well-developed interpersonal, organizational, and problem solving skills and be a team player with commitment desire to provide a high level of customer service.
· A positive attitude is a must.
· Compliance with multi-task environment is essential.
· Ability to teach other persons on the use of technology is a plus
· Work in three shifts
· Read and write English in order to understand and interpret written procedures and the software
The applicants will have the great opportunity to join an important and constantly growing foreign Bank in Romania, part of the biggest privately held financial group in Greece, with 130 years experience in banking sector. Career development opportunities and an excellent working and rewarding environment are offered.
Part of ALPHA BANK Group, the biggest privately owned financial services group in Greece, ALPHA BANK ROMANIA was the first foreign bank to come in Romania after 1989. Today, ALPHA BANK ROMANIA is one of the most important presences in the local banking sector. ALPHA BANK philosophy is based on providing intelligent and flexible solutions for meeting promptly, friendly and individually the customers’ requirements.
All applications will be treated in strictest confidence. Only short-listed candidates will be contacted for an interview.
