26-04-2009 | EXPIRA LA 02-05-2009
Job expirat
You will be responsible for Operation and Maintenance, 2nd level Support, Configuration and Deployment activities, Service Performance Management, deploying work orders and Service Reports of Applications and processes ensuring no breaches in SLA\'s with our clients.
You will work within a Ericsson Global Services Organization providing troubleshooting solutions, guidelines, methodology, tools, processes, knowledge.
Mediation systems, preferable on INTEC mediation
Configuration and troubleshooting of Mediation system
Charging processes of Mobile Network Operators (e.g. roaming and interconnect flows, revenue assurance)
Installation of change requests and bug fixes
Shell Scripting (ksh/awk/pearl/PHP/PL-SQL)
Service Management in complex organizations
Producing reports and interpret them, produce statistics related to the Mediation operation performance (Monitoring, Volume, Audit, EPS reports)
Ericsson is a leading provider of telecommunications solutions and related services to mobile and fixed network operators globally. More than 1000 networks in 140 countries utilize Ericsson’s network equipment and 40 percent of all mobile calls are made through Ericsson’s systems. Ericsson is one of the few companies worldwide that can offer end-to-end solutions for all major mobile communication standards.
