Job expirat
-Answer phone calls and emails from customers.
-Identify customer questions and offer complete and accurate answers.
-Understand customer problems and provide proactive solutions that exceed customer expectations.
- At least one year prior work experience with a network of at least 50 computers.
-General knowledge of basic software configuration ( Windows, Office, Linux )
-Basic network servers knowledge ( DHCP, DNS, WINS )
-Experience with CPanel would be a plus.