Job expirat
- Manage the contracts of the 3rd parties;
- Manage the support team (6 people);
- Handling the IT inventories;
- Track the issue solvings with internal and external teams;
- Report to the IT manager.
- Deskside and Helpdesk support leading (L1-L2) experience;
- Deep knowledgebase in IT workflows;
- Deep MS windows knowledge;
- Deep knowledge in the reporting tools;
- Ability to work in an international team;
- Few years team leadership experience;
- Teamplayer;
- good communication skills.
Genpact (formerly GE Capital International Services) is the leading provider of Business Services & Technology Solutions worldwide.
The company headquarter is in Gurgaon, India and has operations centers also in China, Hungary, Romania, United States and Mexico.
Genpact has grown from a fledgling company, employing 350 people in India in 1997, to one with an employee base of over 19,000 people globally.
The company is jointly owned by General Electric, General Atlantic and Oak Hill Capital Partners.
In September 2005, Genpact started operations from a modern facility in Romania, which also provides a highly- qualified multilingual talent pool.
Due to the company\'s training and career-development practices, Genpact Europe benefits of the highest talent-retention rate in the industry.
Genpact worldwide service array covers Finance & Accounting, Customer Service, Information Technology, Supply Chain & Procurement, Document Management.
