Job expirat
Responsibilities:
¿¿¿ Handling Customer IT demands via Voice / Non-Voice;
¿¿¿ Handling emails / webcases , translating them into the appropriate language, depending on customer requirements;
¿¿¿ Documenting cases for each incident;
¿¿¿ Troubleshooting IT problems.
Requirements:
¿¿¿ Fluency in English and one of the following: German, Portuguese;
¿¿¿ Highly customer oriented;
¿¿¿ Responsible, mature and very punctual person;
¿¿¿ Flexibility and team-working oriented;
¿¿¿ Very good IT knowledge;
¿¿¿ Availability for working in shifts.
Company description:
Our client is one of the world leaders in Business Process Outsourcing. The Portfolio of services offered from their global centers include: Finance & accounting, Customer Service, Supply Chain & Procurement, Financial Services Collections/Ops, Information Technology Services, etc.
*The information you submit will be strictly confidential. We will not forward any private information to any of our clients without having your approval.
BRAINSPOTTING is a Human Resources Consulting company specialized in the Recruitment of professionals in the area of Information Technology and Communications (IT&C).
We are servicing our corporate clients by searching, attracting, selecting and presenting the most suitable IT&C specialists in order to complete their teams, as well as consulting them with regard to their present and potential human resources needs.
For more detailed information about the open positions, please visit the Jobs section on www.brainspotting.ro.