IT Help Desk Support

Leo Burnett & Target

16-02-2007 | EXPIRA LA 22-02-2007

Job expirat

RESPONSABILITATI

- Provide daily technical support to the business, both locally and as part of virtual EMEA team.
- Troubleshoot PC / Printer hardware and software problems
- Provide first line support for server infrastructure
- Responsible for Windows 2000/XP/2003 support on desktop PC¿s and laptops
- Supporting the printing environment
- Supporting applications such as Microsoft Office, Netscape, Internet Explorer etc
- NT user administration if required
- Hardware / Software installation & upgrades
- Hardware / software troubleshooting and liaising with vendors for quick resolution
- Oracle sites
- Assist in Projects where required
- Updating IT support documentation
- New Starter and Leavers process
- Maintaining the PC setup environment


CERINTE

- Certificate / Diploma in Computer Science / equivalent would be beneficial
- Experience in development of Microsoft Excel/Access/ SQL applications.
- 2 years experience supporting a Windows environment
- Proficient in the desktop Windows environment (Win95 / WinNT / Windows 2000 XP)
- Knowledge of Windows NT server an advantage
- Good knowledge of Internet technology, TCP/IP etc
- Good technical knowledge of computer hardware

Excellent customer service skills
Ability to multitask and manage multiple priorities
Good written, verbal, interpersonal and teamwork skills. Willingness to participate in a remote team environment.
Ability to work under stress and a continuously changing environment
Self-motivated and hardworking
Wishes to continuously update skills, undertake training courses and achieve certifications


DESCRIEREA FIRMEI

Infiintata in Septembrie 1994, Leo Burnett Romania este reprezentanta locala a retelei Leo Burnett, agentie globala de advertising cu peste 270 birouri in 84 de piete, incluzind 94 de agentii de publicitate full service si o varietate de servicii de marketing direct si interactiv, promovarea vinzarilor si relatii publice.
Leo Burnett Romania asigura servicii de creatie, media planning si servicii bellow-the-line pentru aprox. 30 de branduri locale si internationale. Serviciile de media planning si media buying se fac prin Starcom Media, agentia de media afiliata.
Fiind una dintre cele mai mediatizate agentii din industria romaneasca de publicitate, Leo Burnett si-a dobandit o adevarata faima in ceea ce priveste creativitatea serviciilor prestate, faima confirmata si prin premiile obtinute la festivaluri de specialitate: Ad¿Or, Effie, Cannes, Golden Drum, Clio, sau Epica.