Job expirat
- Investigate and solve requests from employees related to hardware and software issues
- Document cases for each incident, follow up case status
- Support all company users in related IT issues
- Administrative work for Help Desk needs
- Install new computer hardware and software accordingly to standard procedures and test their functionality according to operational procedures
- Contribute to user training and make recommendations about system upgrades.
For our multinational Client from FMCG field, we are searching for a HELP DESK OFFICER to join the team which offers support (remote & on site) to more than 400 employees.
The ideal candidate will have :
- Good knowledge on Support processes and Workstation support
- Basic understanding of the Network topology & network connectivity(LAN/WAN), switching & routing and Server operations
- Problem Solving Skills
- Strong Customer orientation skills
- English language - advanced
ROYALTY JOBS INTERNATIONAL offers recruitment & selection, personnel leasing and payroll services.
We collaborate with specialized people, finding them contracts at different Customers. The collaboration is based on work contract full-time, work-contract part-time or subcontracting (freelancers).
For young graduates we offer career counseling sessions, career planning information, advice and ideas.
Please visit our site - www.royaltyjobs.com - where at the section “Open positions” our database is daily updated.
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