Job expirat
Initially responsible for support activities on EMEA and North America Marketing tools, good performance in this client-facing role will evolve into project-based opportunities.
- Analyzes and understands the customer's needs and provides technical and functional support so that the system should be used at its best
- Explains to the users the system's processes and the impact of their actions within an integrated system, providing them with a global vision of the system
- Guarantees the continuous training of the key and final users
- Performs functional analysis on the existing process flow and identifies the impacts of a new enhancements on the database structure and content
- Keeps the users informed and prepares them for all kinds of changes the system may undergo
- Sets up the system so that it may be best applied by the users
- Identifies and initiates new practices (set up changes, technical developments)
- Tests and follows up the projects and their migration towards other production environment
- Supplies support along the projects and makes analysis for the application belonging to his division
- University graduate
- Specialization courses on different economic, business information systems represent an advantage
- Previous experience in IT projects, specifically in ERP-based projects (examples, responsibilities, accomplishments)is a strong plus
- PC skills: Windows, Office (Word, Excel, PowerPoint)
- Experience on web applications is an advantage
- Good knowledge of English
- Knowledge of French would be an advantage
- A first experience in Marketing or Customer Relationship Management is an advantage
- The candidate should be available to travel abroad several times a year and to accept an altered work schedule once a week
Professional and international working environment
Career opportunities
Motivating salary
Project bonuses
Meal tickets
Medical services
Fitness and relaxing area
Opportunity to travel abroad
Ubisoft is one of the leading publishers of game software worldwide.
The industry definition of publisher includes three core activities: development (i.e. the creation of game software), publishing (i.e. the acquisition of rights to games and of external licenses as well as product marketing) and distribution (i.e. the physical delivery of the final product to all types of retailers).
Since it was founded in 1986, Ubisoft has gradually and successfully integrated these three core activities. The company now has development teams of exceptional quality, acknowledged expertise in marketing and global distribution channels, with offices in 22 different countries.
Around 2.000 employees all work toward a common goal: the creation of high-quality games for a growing and increasingly demanding audience of gamers.
