Job expirat
The IT Account Manager should be a B.E/B.Tech. candidate with the following purpose:
Liaison with deal Teams, Technology Support functions, and wherever necessary with Client technology teams to ensure that projects are implemented in a planned manner and meets requirements of functionality while meeting internal quality standards like ISO20000, and BS7799.
To work closely with the operational teams in Accenture in implementing technical controls, measures for performance reporting and service management.
To assist, as per need and from time to time, other Accenture IT members to meet functional objectives.
Key responsibilities may include transition support on technology infrastructure as they plan to off shore new processes. This would require medium knowledge of WAN/LAN and different types of connectivity options as required by the clients.
The candidate will work closely with the other IT teams within the organizations at the operational front, to meet reporting, performance and functionality requirements of the Accenture deals.
Work processes include:
• Technology transition management
• Support global program implementation (eg: ISO27001)
• IT Financial management – Accenture deal technology cost optimization and cost recovery
• Plan and execute Business Continuity Process drills
• 3 years of relevant experience
• Systems implementation experience
• B. Tech. Degree (or equivalent) required
• Strong IT systems building development skills
• WAN / LAN / voice data systems & application architecture / circuits / telecom
• Exposure to quality standards
• Fluent English
Soft Skills
• Proven ability to work independently and as a team member
• Ability to be flexible and work analytically in a problem-solving environment
• Excellent communication (written and oral) and interpersonal skills
• Strong supervisory, coaching and project management skills
• Excellent customer service skills
• Strong organizational, multi-tasking, and time-management skills
• Excellent negotiation, influence, mediation and conflict management skills
• Excellent business acumen and industry acumen
Accenture is a global management consulting, technology services and outsourcing company. With more than 181,000 people serving clients in over 120 countries, the company generated net revenues of US$23.39 billion for the fiscal year ended Aug. 31, 2008. Its home page is www.accenture.com
Our clients are some of the world\'s most dynamic organizations - 96 of the Fortune Global 100 and more than three-quarters of the Fortune Global 500. Committed to deliver innovation, we help them find the ways to become more successful in every part of their business from strategic planning to day-to-day operations.
Our people are our most important asset and we invest considerable resources to provide on-going training that builds and extends professional, technical and management skills in all areas. Your learning program will be determined by the requirements of your specific role but will usually involve specialized skills as well as personal and leadership development. You will work with your manager to determine what skills you need and how to build them.
Choose Accenture for a career where the variety of opportunities and challenges allows you to make a difference every day. A place where you can develop your potential and grow professionally, working alongside talented colleagues. The only place where you can learn from our unrivalled experience, while helping our global clients achieve high performance. If this is your idea of a typical working day, then Accenture is the place to be.
