Internet technologies technical support

1&1 Internet AG Romania

28-05-2009 | EXPIRA LA 19-06-2009

Job expirat

RESPONSABILITATI

We are searching for a colleague for the following position:

Internet technologies technical support

in our Bucharest-based technical support team.

What will you do?

You will….

... investigate and resolve escalated technical issues from frontline support via the Fasthosts internal ticketing system;
... monitor Fasthosts network infrastructure as part of the departments’ 24/7 coverage and investigate any issues that arise;
... provide a quality level of service to both internal and external customers;
... maintain and improve personal knowledge of the products and services required to deliver the required level of technical competency;
And, most of all, you will be a part of our young and dynamic team.


CERINTE

If you have:

... a strong technical background in the IIS or Apache advanced administration;
... experience with web and email technologies;
... sound knowledge of basic networking principles;
... moderate ability in at least one scripting language;
... fluency in English (both written and spoken).

Would be a plus:

... first line technical support experience;
... experience with: Postfix, My/MS SQL, Exchange, Active Directory.

Please send your resume at career-ro@1and1.com.

Thank you for your application!


DESCRIEREA FIRMEI

1 & 1 Internet Romania

The Internet is changing the world. And 1 & 1 has a front seat in the future market of the Internet.
We operate in an exciting, dynamic market environment. Our success depends on our employees who can quickly adapt to new situations, constantly grow and learn.

A subsidiary of United Internet AG, 1 & 1 Internet AG was founded in 1988 and is headquartered in Montabaur. 1&1 Internet Romania is a part of 1&1 Group since January 2004.

1&1 Group is a leading Internet provider with more than 5 million customer accounts and more than 5.1 million registered Domains. 1&1 offers a wide range of sophisticated online applications to consumers, businesses and professionals from USA, Germany, Austria, France, Great Britain etc. Most of them are managed by the development teams in Romania.

We have offices on three continents. People from different countries & cultures work and equally bring their contribution to our success. Our employees work in a multinational environment and, for that, we are committed to endorse openness and tolerance as an expression of our corporate culture.

For more information about us please visit:
http://www.1and1.ro