Job expirat
Based in our new offices in Bucharest, your primary responsibility will be to ensure timely payment of assigned client portfolios in Finland and to determine reasons for non-payment. You will build strong and long-lasting customer relationships, will be persistent in understanding the issues of nonpayment and will be able to address and to resolve those issues with support from specialists. You will be determined to achieve superior customer satisfaction in everything you do.
¿ able to communicate to customers fluently in Finnish and any other Nordic language
¿ with a good level of English for internal communication
¿ who have the self-confidence to conduct phone conversations with customers
¿ who are customer focused and have conflict resolution skills
¿ with strong initiative and high self-motivation
¿ who are able to identify, negotiate and implement payment solutions with customers
¿ with adequate computing skills (Microsoft Office & Internet knowledge)
¿ who are team-oriented
¿ who are willing to receive initial and ongoing training
¿ also without previous collection experience ¿ your attitude counts !
¿ people management experience might be a considerable plus for a Supervisor position
Hewlett-Packard Company - a leading global provider of computing and imaging solutions and services for business and home - is expanding its international Credit & Collection operations in Romania.
START & ENHANCE YOUR FINANCE CAREER @ HP
We are currently looking for young enthusiastic graduates as well as focused experienced professionals willing to join a competitive, rewarding business environment, as part of our European Credit & Collection team, for the position of:
