Job expirat
Essential duties and responsibilities include the following:
- Increase the market share and sales of assigned units / markets in accordance with good operations, business practices, policies and procedures. This includes helping each franchisee establish individual, specific business plans and building and maintaining trusting and respectful relationships.
- Assist each franchisee to continuously improve customer satisfaction in each of the franchisee units to ensure the highest levels of product, service and image as defined by the company¿s operations manual.
- Communicate the franchisees points of view openly, honestly, and fairly to the appropriate personnel within the corporation. This means the consultant will be in a mediating role at times.
- Act as a liaison between the franchisee and corporation. This is done by enabling the franchisee to gain access to the resources of the region and the corporation, and by ensuring follow up as needed.
- Tracks and analyze monthly P&Ls of all new franchisees for the first 12 months of operation with the finance team. Make the proper recommendation to assure the optimum profits are attained.
- Work with finance manager to review the P&L and cash flow performance, of all the new franchisees to identify potential problems and to help the franchisee implement solutions. Finance and the IBM complete a financial review, no later than 120 days after the franchisee begins business.
- Discuss cash flow and break-even sales as they relate to the overall financial health of the franchisee. Suggest specific, proven strategies to improve the financial health of the franchisee.
- Evaluate the need for investment to maintain and improve customer satisfaction, market share and profitability. Make recommendations based on sounds business judgments. Evaluate cost-effectiveness of investments with the development team.
- Support the introduction of new products, procedures, equipment and any other corporate and regional programs and submits evaluation of same, as necessary.
- Conduct franchise business meetings on a 12-18 months frequency with the Regional Manager / Regional Vice President. This includes presenting the corporation¿s perspective and evaluation the franchisees strategies to improve sales and market share, profitability and financial stability, customer satisfaction, strategy planning by the operating partner, investments (three year plan), management depth and strength, people practices and any other business practices related to improving the business and/or expandability. Franchisee should be encouraged to prepare for this business review as completely as possible.
- Make and support the necessary pre-opening preparations to ensure a smooth and efficient unit opening consistent with Papa John¿s customer satisfaction standards. This includes coordinating corporate and regional resources to ensure a successful opening and assisting franchisee in initiating the necessary training and preparation to ensure the highest level of Q.N.C. and customer satisfaction during the opening of the new unit.
- Assist and support the training of new franchisees. Evaluate the progress of new franchisees during training and advise regional team of any concern or additional training that would be required.
- Work with Quality Control Centers to provide quality products, assist with cost control, and compliance visits as required.
- Ensure the stores are inspected and in compliance to the company¿s standards.
- Review and approve sites of new stores, as directed, and in coordination with the development department.
- Bachelor¿s degree required;
- 4-6 years experience in multi-unit operations and/or franchise consulting;
- Consulting skills;
- Strong business savvy;
- Local market and cultural awareness;
- Fluency in English and local language;
- Must me able to travel internationally;
- Must have valid passports and/or Visas as required by law;
- Position will be based in home country.
Compania noastra imbina experienta, expertiza, managementul activ si cultura creativa. Asiguram clientilor nostri know-how-ul si cunoasterea pietei din Romania pentru a ajuta dezvoltarea unui proiect de succes. Forta companiei APT Resources & Services consta in insasi echipa si in devotamentul ei pentru a oferi de fiecare data cele mai bune performante. Domeniile noastre de specialitate se incadreaza in servicii profesionale de resurse umane, incluzand recrutare & selectie de personal si consiliere in cariera.
