Job expirat
Job purpose
Establish a set of measures that combined to assess the performance of an organization as a whole.
- Understand processes that take place in Physical Distribution (Logistics, Warehouse, Transportation, Customization) area of the business
- Establish a clear set of measures to evaluate these processes
- Ensure proper documentation for the measures is in place and the data can be collected. Establish owners and timings for each measure.
- Deliver trainings for the organization, so that employees understand how the processes that they lead will be measured. Ensure process is known / followed, communicated and that action plans are in place for any gaps
- Drive efficiency within horizontal and vertical processes across departments
Job scope
Physical Distribution area of the Supply Network Operations department
Areas of interest for performance measurement: Logistics, Warehouse, Transportation, Customization, Customer Service Organization (CSO), Distributors & Direct supplied Customers
Internally is in contact with Logistics, Planning, Finance, Distributor / Customer Logistic Team, Purchasing, Customer Business Development (Sales) team.
Externally is in contact with Distributors and P&G Balkans 3rd parties - Customization Contractors, Transport providers and Warehouse management
Key Results/Measures
Understand the concepts behind the design of appropriate performance measures and be able to design such measures
Demonstrate an awareness of the roles of measurement
Robustness of the final outcome of the performance measurement should comply with the below:
The truth test: Is the measures definitely measuring what it's meant to measure?
The focus test: Is the measure only measuring what it's meant to measure?
The consistency test: Is the measure consistent whenever or whoever measures?
The access test: Can the data be readily communicated and easily understood?
The clarity test: Is any ambiguity possible in interpretation of the results?
The so what test: Can the data be acted upon?
The timeliness test: Can the data be analyzed soon enough so that action can be taken?
The cost test: It is worth the cost of collecting and analyzing the data?
The gaming test: Does the measure encourage any undesirable behaviors?
Knowledge and Skills
- Networking and facilitation skills
- Collaboration & working effectively with others : Working with diverse groups - internal and external - to develop winning solutions
- Ownership & commitment
- Flexibility
- High Attention and accuracy to details, Good priority setting skills.
- Good problem solving and analytical decision making skills
- Capable to manage schedules and deadlines.
- Initiative, coming with new ideas but also recognizing when an already existing idea is valuable.
- Technical mastery: Extensive MS Office (Excel / PPT) knowledge and English proficiency are required
Procter & Gamble is a global company. We are the largest company in the world in Fast Moving Consumer Goods (FMCG) industry. We manufacture nearly 300 brands (such as: Ariel, Blend-a-Med, Bonux, Head&Shoulders, Pampers, Always, Fairy, Gillette, Wella) to nearly five billion customers, competing in 160 Marketplaces. Nearly 102,000 people in more than 80 countries worldwide work everyday to provide products of superior quality and value to the world\'s consumers. As our global involvement, commitment and operations have grown, we have continually analyzed and adapted the way we do business.
Our company encourages diversity, including a broad range of personal attributes and characteristics such as gender, race, age, cultural heritage or personal background.