Info Center Analyst

RESPONSABILITATI

• Preluare apeluri inbound/transmitere apeluri outbound si mixuri.
• Ofera suport analistilor din POS-urile Domo, cat si analistilor din magazinele partenere cu privire la intrebari legate de : produse de creditare, promotii active, proceduri de creditare, fluxuri operationale, aplicatii de lucru, situatii atipice intalnite in activitatea de creditare, etc.
• Ofera suport clientilor care suna pentru a solicita informatii despre contract sau despre platile efectuate ( valoare credit, data scadenta, etc );
• Inregistreaza in tracker toate informatiile oferite de catre analistii din magazinele Domo sau analistii din magazinele partenere, in urma fiecarui apel primit;
• Confirma faxurile trimise de catre analistii din magazinele Domo sau analistii din magazinele partenere cu acestia si le transmite mai departe catre departamentele implicate pentru solutionare ( eg: adeverinte de venit );

CERINTE

DESCRIEREA FIRMEI

GE Money
Imagine the Opportunities …

Imagine being part of one of the worlds largest and most respected organizations, a company that employs over 300,000 people in over 100 countries. GE is a diversified technology; media and financial services company dedicated to creating products that make life better - from aircraft engines and power generation to financial services, medical imaging, television programming and plastics. GE Money is a dynamic and global leading provider of banking and financial services to over 118 million consumers, retailers, and auto dealers in over 50 countries. GE Money’s EMEA (Europe, Middle East and Africa) operations include businesses in over 23 countries across the region employing more than 23,000 people.

GE Money Romania, comprised of Domenia Credit, Estima Finance and Motoractive, offers a broad range of financial products, including mortgages, home equity loans, sales finance, auto finance, personal loans and credit cards.