Indigo Dispatch Service Planner

Hewlett-Packard Company

08-05-2008 | EXPIRA LA 07-06-2008

Job expirat

RESPONSABILITATI

Act as a point of contact between the customer and the technical teams.
Will support the engineering teams in daily basis.
Constantly inform the customers on the case status via the phone.
Parts ordering, handling escalations when required, parts return.
Maintaining the Indigo data base up to date.
Collecting data from the customers on a regular basis.


CERINTE

Young graduate.
English fluent – both written and spoken at fluent level (other foreign language will be considered a plus).
Good communication skills.
Able to work under pressure.
Customer oriented.
Team player.
Strong conflict resolution skills.
Negotiation skills.
Available to work in shifts.


DESCRIEREA FIRMEI

HP invents.

We believe in thinking space. Room to create. Radical ideas.
And if ever we depart from that culture, we\'ll start over.

Our market is complex, but hp works simple: our structure is straightforward, grouping people and their skills in business or product sectors where they\'ll stimulate each other and work best together.

Our Business Process Operation is investing into a new global centre located in Romania to serve internal and external customers, operating business admin business process. Very strong growth in the next 2 years.