Job expirat
The Indigo service planning is the link between the technical teams and the customers. The service planners coordinate things so that the customers receive the right service according to their agreement with HP.
Job Description
-Act as a point of contact between the customer and the technical teams
-Will support the engineering teams in daily basis
-Constantly inform the customers on the case status via the phone
-Parts ordering, handling escalations when required, parts return
-Maintaining the Indigo data base up to date
-Collecting data from the customers on a regular basis
-Fluent in English and German
-Excellent communication skills
-Young graduate
-Team player. Able to work under pressure
-Customer service mentality
-Conflict resolution skills
-Very well organized
-Available to work in shifts
-Microsoft Office tools knowledge
HP will offer you training for this challenging position with further development opportunities in an international environment. Does this sound interesting for you?
Please apply in English online at: www.hp.com/go/jobs (Search for Job number 114527)
HP is expanding its international team in Bucharest and is looking for service and business oriented employees who are ready to take on responsibility and enjoy working independently
DO YOU SPEAK ENGLISH AND GERMAN ?
JOIN OUR TEAM - APPLY FOR THE POSITION OF
INDIGO DISPATCH/SERVICE PLANNER
