HR Contact Center Agent with French

Accenture

26-11-2009 | EXPIRA LA 02-12-2009

Job expirat

RESPONSABILITATI

Delivers a service to the client in an effective manner.
Demonstrates excellent problem solving ability, rarely needs to escalate.
Prioritises urgent customer requests over standard requests.
Performs ad-hoc tasks as necessary.
Pro-actively contributes ideas and suggestions to improve own job role.
Regularly communicates with the customer and colleagues via face to face contact, telephone or e-mail.
Flexible approach actively looks for ways to grow skills and experience within the assigned functional area.


CERINTE

- Bachelor Degree
- Fluency in French and English
-Excellent problem solving and analysis skills
-Self-Motivated, positive attitude and approach
-Flexibility to take on additional responsibility and tasks
-Accepts responsibility as an individual and works well within a team


DESCRIEREA FIRMEI

Accenture is a global management consulting, technology services and outsourcing company. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world¿¿¿s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. With approximately 177,000 people serving clients in more than 120 countries, the company generated net revenues of US$21.58 billion for the fiscal year ended Aug. 31, 2009. Its home page is www.accenture.com.

Our clients are some of the world's most dynamic organizations - 96 of the Fortune Global 100 and more than three-quarters of the Fortune Global 500. Committed to deliver innovation, we help them find the ways to become more successful in every part of their business from strategic planning to day-to-day operations.

Our people are our most important asset and we invest considerable resources to provide on-going training that builds and extends professional, technical and management skills in all areas. Your learning program will be determined by the requirements of your specific role but will usually involve specialized skills as well as personal and leadership development. You will work with your manager to determine what skills you need and how to build them.

Choose Accenture for a career where the variety of opportunities and challenges allows you to make a difference every day. A place where you can develop your potential and grow professionally, working alongside talented colleagues. The only place where you can learn from our unrivalled experience, while helping our global clients achieve high performance. If this is your idea of a typical working day, then Accenture is the place to be.