HR Contact Center Agent with French

Accenture Services SRL

25-07-2008 | EXPIRA LA 31-07-2008

Job expirat

RESPONSABILITATI

• Perform Transactions on Client HR Systems.
• Action Client requests.
• Solve Client Problems.
• Improve results and performance.
• Improve Processes and procedures.
• Have an in depth understanding of the assigned functional area.
• Act as a specialist in the assigned functional area.
• Train and develop team members.
• Regularly communicates with the customer and colleagues via face to face contact, telephone or e-mail.
• Understand and adhere to Data Protection Criteria.


CERINTE

• Bachelor Degree
• Experience of HR Operations
• Understanding of Business Process Outsourcing
• Fluent in French
• Excellent problem solving and analysis skills
• Self-Motivated, positive attitude and approach
• Flexibility to take on additional responsibility and tasks
• Accepts responsibility as an individual and works well within a team
• Language skills - Strong oral, reading and writing skills


DESCRIEREA FIRMEI

Accenture is a global management consulting, technology services and outsourcing company. Committed to delivering innovation, Accenture collaborates with its clients to help them become high- performance businesses and governments. With deep industry and business process expertise, broad global resources and a proven track record, Accenture can mobilize the right people, skills and technologies to help clients improve their performance.

Our Enterprise workforce provides deep expertise to manage and operate Accenture¿s business functions and support client teams. They work in a wide range of functional areas including human resources, marketing and communications, finance, quality control, legal, IT, facilities and services.