Job expirat
Ferma Romania has set up an hotline center for its worldwide customer base. This center hosts a team of experts, able to answer any customer support request, anytime, and in complex hardware and software configurations.
In this context, we are looking for preferably experimented engineers, with a strong analysis and synthesis mind, willing and able to learn quickly, available to work in shifts (days, nights and week-ends).
The salary is based on the 24h/day-7 day/week constraint.
Unix, networks, database (preferably Informix).
English spoken required, French is a plus.
A support experience and the knowledge of the telecom industry will be appreciated.
Evolution towards a support expert or development position is possible.
FERMA Romania is a joint-venture equally owned by FERMA France (www.ferma.fr) - standing for La Française d\'Electronique et Recherche en Mathématiques Appliquées - and SoftNet Group Romania (www.softnet.ro).
As a global telecommunication solution provider, FERMA is helping carriers and service providers in more than 40 countries by providing turnkey solutions for prepaid services, messaging services, voucher management systems, and voice portals. Our solutions are the result of over 20 years of experience on the design and the development in the fields of voice, telecommunications and data processing and they are enabling multimedia & interactive communication services.
Established in December 2001, FERMA Romania is operating two product line development teams and a 24/7 technical support team.
As part of its growth strategy, FERMA is currently expanding its operations of its subsidiary FERMA Romania. Currently, 5 positions are opened.
