Job suspendat de catre administratorul site-ului
Your task is to provide specific software support to travel agencies and airlines customers
You will handle incoming phone calls, web-submits and e-mails received
You will diagnose, troubleshoot and solve 1st level Help-Desk issues
Outbound calls to customers and vendors will be sometimes necessary, in order to provide them feedback and solutions on their specific problems
This function is a full time function (40h/week) - availability to work Sunday – Thursday and 1/2days on Friday.
You are fluent in HEBREW and ENGLISH
You feel comfortable with PC and Microsoft office package
Travel agency or call center environment experience is highly desirable
You don’t have specific experience but you graduated Geography&Tourism University
Stefanini TechTeam is a premier provider of IT Service Management sourcing solutions for international corporations and the preferred partner of many blue chip companies. Stefanini TechTeam’s main service lines are onshore, nearshore, and offshore IT consulting, systems integration & development, and IT outsourcing. Today we employ 1000 employees in EMEA serving a wide range of well known regional customers. We are a fast growing company with a clear ambition to become the global leader in our selective offerings.
JOIN OUR TEAM TODAY!
Stefanini TechTeam has career opportunities around the world for professionals interested in a vibrant, passionate, team-oriented workplace. If you are a customer-centric person with a "get it done" attitude, we offer the right environment for you.
Learn more about our company culture, available positions, and our emphasis on providing a career path for our employees to see if Stefanini TechTeam is the right fit for you.
Visit us today at http://www.techteam.com/careers
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