Job suspendat de catre administratorul site-ului
To provide 1st level support on specific product/software application. We have various pharmaceutical projects held within a global multi lingual and multi cultural environment.
You will handle incoming phone calls, web-submits and received e-mails;
You will diagnose, troubleshoot and solve 1st level Help-Desk issues;
Outbound calls to customers and vendors will be sometimes necessary, in order to provide them feedback and solutions on their specific problems;
Proficiency in Italian and English languages;
Medium IT skills (MS Office, Windows, Internet);
Troubleshooting skills;
Previous work experience in a similar role is an advantage;
Fast learner;
Customer-oriented;
Self motivated, positive attitude and approach.
Stefanini TechTeam is a premier provider of IT Service Management sourcing solutions for international corporations and the preferred partner of many blue chip companies. Stefanini TechTeam’s main service lines are onshore, nearshore, and offshore IT consulting, systems integration & development, and IT outsourcing. Today we employ 1000 employees in EMEA serving a wide range of well known regional customers. We are a fast growing company with a clear ambition to become the global leader in our selective offerings.
JOIN OUR TEAM TODAY!
Stefanini TechTeam has career opportunities around the world for professionals interested in a vibrant, passionate, team-oriented workplace. If you are a customer-centric person with a "get it done" attitude, we offer the right environment for you.
Learn more about our company culture, available positions, and our emphasis on providing a career path for our employees to see if Stefanini TechTeam is the right fit for you.
Visit us today at http://www.techteam.com/careers
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