Job expirat
Installing and configuring Windows desktops;
• Installing, configuring and monitoring antivirus systems on desktops and laptops;
• Continuously monitoring the software installed and checking the ones to be installed on Windows systems;
• Installing new software and updates on Windows;
• Assembling and testing computer systems;
• Installing, troubleshooting, diagnosing and maintaining computer hardware systems and peripherals;
• Maintaining and mediating relationships with suppliers of equipment and services related to equipment;
• Preparing requests for proposals for computers and peripherals;
• Tracking systems sent to service with problems;
• Maintaining inventory of equipment and preparing various reports
• Assists in setting up requested IT equipment (i.e., video, audio, telecommunications) for meetings and conferences.
• Studies in technical field are a plus
• Minimum of 2 year full-time Help Desk Support experience
• Solid understanding of corporate desktop-computing environment including hardware, software, networking, telecommunications, operating systems and utilities
• Good networking knowledge
• Good knowledge of Microsoft Windows OS and Microsoft Office maintenance and configuration
• Knowledge of Linux OS is a plus
• Ability to present ideas in user-friendly language to both technical and non-technical end-users
• Good communication, analytic and problem-solving skills.
• Detail oriented, well organized, and ability to multi-task in a results oriented business environment
• Keen Sense of Customer Service & Client Satisfaction
• Able to reorganize priorities and respond quickly to issues
• Proactive and self-driven
• Advanced English knowledge
• Strong corporate culture open towards innovation, commitment and people
• Young, dynamic team and international work environment;
• Attractive financial and benefits package;
• Flexible business hours;
• Lunch every daywith your colleagues at the company restaurant (within the building);
• Healthcare services for you through private medical subscription.
We are one of top 5 worldwide providers of electronic software distribution solutions for the software industry.
Our vision is to be the first choice in multi-channel sales integration for the software industry.
With offices in Romania, US and China, Avangate is an international company with Romanian pedigree. Avangate means a passionate team of 70 people working for ambitious projects in an international environment. In Romania, we are listed as one of top 5 Best Employers in 2010.
Get to know us better:
www.avangate.com
http://www.flickr.com/photos/avangate/collections/
